Privacy policy

1. Who we are

DevCritters (“we”, “us”) operates the website at www.devcritters.com. For privacy questions, contact us at devcritters@gmail.com.

2. Scope

This policy applies to information processed through this website and related on-site features (for example, contact or enquiry flows and on-site chat). It does not cover third-party sites we link to; their own policies apply when you leave our site.

3. Information we may collect

Depending on how you use the site, we may process:

• Contact and enquiry data — such as your name, email address, phone number, company name, and message content, when you submit a form or otherwise reach out to us.
• Chat or support messages — text you send through on-site chat or similar tools, including automated assistants where used, so we can respond or improve the service.
• Technical and usage data — such as approximate location (derived from IP), device and browser type, pages viewed, referring URLs, timestamps, and diagnostic data typical of web analytics.
• Cookies and similar technologies — small files or identifiers stored on your device where we or our partners use them for security, preferences, analytics, or (if enabled) advertising. See section 6.

4. How we use information

We use the information above to:

• Respond to enquiries and provide client-related follow-up;
• Operate, secure, and improve the website and user experience;
• Measure traffic and performance (for example, Core Web Vitals and usage trends);
• Comply with law, enforce our terms, and resolve disputes;
• Where applicable and permitted, deliver or measure advertising in line with your choices and applicable law.

5. Legal bases (UK / EEA visitors)

Where UK or EEA data protection law applies, we rely on appropriate bases such as: performance of a contract or steps at your request (for example, handling an enquiry); legitimate interests (for example, website security, analytics, and improving our services), balanced against your rights; consent where required (for example, non-essential cookies or certain marketing); and legal obligation where applicable.

6. Cookies and advertising

We may use cookies and similar technologies for essential site function, analytics, and — if we enable them — personalised or non-personalised advertising through partners such as Google. Where required, we will obtain consent before storing or reading non-essential cookies on your device.

You can manage many cookies through your browser settings. For Google ads personalisation, see Google Ads Settings and About Google ads.

7. Third-party services

We use reputable infrastructure and tooling providers. Examples may include hosting and analytics (such as Vercel Analytics and Speed Insights), communication channels (such as WhatsApp or similar widgets where shown), and, if configured, advertising or tag managers. Those providers may process limited technical or usage data as described in their own privacy notices.

8. Retention

We keep information only as long as needed for the purposes above, including legal, accounting, or reporting requirements, unless a longer period is required by law.

9. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority. To exercise rights, contact us at the email above.

10. International transfers

Our providers may process data in the United Kingdom, the European Economic Area, the United States, or other countries. Where we transfer personal data across borders, we use appropriate safeguards (such as standard contractual clauses) where required by law.

11. Children

Our services are aimed at businesses and adults. We do not knowingly collect personal information from children. If you believe we have done so, contact us and we will take appropriate steps.

12. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be highlighted on the site where appropriate.

13. Contact

Questions about this policy: devcritters@gmail.com